Sunday, October 1, 2023

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Resolved: Netgear Extender Dropping WiFi Connection Issue

When it comes to accessing a super-fast internet, nothing can beat the Netgear WiFi range extender. The Netgear Nighthawk extender has raised the bars too high with its excellent performance. But, being a technical device, it is also prone to issues. One of them is the ‘Netgear extender dropping the WiFi connection’. If you have performed the Netgear Nighthawk extender setup at home and your extender is dropping WiFi connection intermittently, then we’re here for you. In this article, we will share the troubleshooting hacks that will help you get rid of the issue easily. Continue reading.

Fixed: Netgear Extender Dropping WiFi Connection

Basic Troubleshooting Tips

Before going to the advanced troubleshooting tips, let’s discuss the basic ones. Have a look at the following hacks to fix the issue:

  • Ensure your Netgear Nighthawk extender is receiving a fluctuation-free power supply.
  • Change the location of your WiFi range extender. Chances are that you have placed it in dead zones or near WiFi interference devices. So, keep it away from electronic gadgets, Bluetooth devices, metal objects, and reflexive surfaces.
  • To make a strong and stable connection between your Nighthawk extender and router, connect them with an Ethernet cable.
  • Place your Netgear Nighthawk extender near the router but do not keep them too close as it can lead to a clash of their WiFi signals.
  • Contact your Internet Service Provider to check if there’s any problem with your internet connection caused by them. If there is, ask them to resolve it.
  • Try turning off your router for a while and then turning it back on. See if the problem is still happening after you turn it on again.
  • Additionally, make sure you have sufficient data available to connect to the internet on your devices that use Wi-Fi.

If everything seems to be fine, then move towards the advanced troubleshooting tips to get rid of the ‘Netgear extender dropping WiFi connection’ issue.

Advanced Troubleshooting Tips

  1. Update Netgear Extender’s Firmware

An outdated firmware of your Netgear extender might also be one of the reasons behind the dropping WiFi connection. So, we highly advise you to update your extender’s firmware. Follow the instructions given below to perform the Netgear firmware update:

  • Switch on your Netgear Nighthawk extender.
  • Connect your Nighthawk extender to the router using an Ethernet cable that won’t cause any damage.
  • After that, open a web browser on your computer and go to
  • When asked to log in, make sure to enter the default login details correctly in the appropriate fields.
  • Click the Log In button.
  • Look for the Firmware Update option on the Netgear Genie setup wizard.
  • Now, follow the on-screen prompts to complete the Nighthawk extender firmware update process.

Note: Netgear extender firmware update can also be performed using

  1. Configure Your Nighthawk Extender Properly

If your Netgear extender is set partially, then it will drop the WiFi connection. To configure your extender properly, you need to perform a factory default reset first. But, keep in mind that doing so will erase all the personalized settings of your wireless extender. So, it is advised to have a backup of your extender’s settings. It can be done simply by accessing the Netgear Genie setup wizard. Once done, it is time to perform Netgear extender factory reset.
Here are the instructions you need to follow to perform a factory default reset of your WiFi device:

  • Plug your Netgear Nighthawk extender into a working wall outlet and ensure that the power LED is stable.
  • Now, grab a pointed object that is handy and press the Reset button on your Nighthawk extender.
  • As soon as you release the Reset button, your extender will get restored to the factory default settings.
  • Now, perform the Netgear Nighthawk extender setup from scratch.

This time you will definitely get success in fixing the issue. So, what are you waiting for? Connect your WiFi-enabled device to your extender’s network and browse freely without worrying about dropping WiFi. If you face the same issue at the time of set up Nighthawk router then also follow the above-mentioned hacks.

Wrapping Up

Life becomes stagnant because of the lack of a blazing-fast internet connection. Hopefully, the aforementioned troubleshooting tips will help you in getting rid of the ‘Netgear extender dropping WiFi connection’ issue.


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